Cookie Policy

Yapily's Cookies Policy

We are Yapily Ltd (referred to as “we” or “us” or “our” or “Yapily”). We provide an online platform which provides access to financial products to employees or members of our clients

We are the data controller of any personal data you provide to us and are subject to any applicable data protection laws.

Our Data Protection Officer is Mr. Joao Martins.

Contacting Us

If you have any questions about our cookies, your personal data or this cookies policy, please contact our Data Protection Officer at:

By post: Mr. Joao Martins, Yapily Data Protection Officer, The address set out on legal policies page.

By email: Mr. Joao Martins, Yapily Data Protection Officer, info@yapily.com

1. Introduction

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

2. Cookie Types

We use the following cookies:

2.1 Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

2.2 Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

2.3 Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

2.4 Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

3. Cookie Names

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

3.1 Hot Jar Session Cookie

We use a third-party cookie set by HotJar, _hjIncludedInSample, to collect visitor feedback on our platform and also to log anonymized visitor behaviour patterns on our website. To learn more visit HotJar Cookie Policy.

3.2 Code Igniter Persistent Cookie

We use a ‘cisession’ cookie that is essential to our site and this refers to our internal HTTP stateless session cookies used to recognize the returning website visitors to provide them better customer experience on the Yapily site. We use this information to get an understanding of the number of visitors to the site, where visitors have come to the website from, and the pages they visited, all of which are collected in an anonymous form. More Information can be found on Code Igniter’s session library documentation [Code Igniter Cookie Use Policy](https://www.codeigniter.com/userguide/libraries/sessions.html).

3.3 ShareThis Persistent Cookie

We use _unam third-party cookies embedded in our 'share this with your developers' – social sharing buttons on our homepage. This is used to get anonymised information about website visitors who have shared our information via various social media icons using Share This. To know more visit Share This Privacy Policy.

3.4 Google Analytics and Google Tag Manager Persistent Cookies

The third-party cookies used in our Google Analytics and Tag Manager, _ga, _gid, __utmc, __utma and __utm are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. No personally identifiable information is stored. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from, and the pages they visited. This helps us to optimise our site in a way that makes your browsing experience more convenient.

If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. For more information, visit Google Analytics Cookie Usage Policy.

3.5 Mix Panel Persistent Cookies

The cookies mp_hj_mixpanel and mp_[session-id]_mixpanel are third-party cookies used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. No personally identifiable information is stored. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the website from, and the pages they visited.

These third-party cookies are used as part of Yapily Hotjar Analytics that tracks visitors, and collects information about how visitors use our site. For more information, visit HotJar Cookie Usage Policy.

3.6 Optimizely Session Cookies

The cookies used by Google Analytics, optimizelySegments and optimizelyEndUserId_vwo_uuid_v2 are the third-party cookie allows us to test pages so that we can improve the usability of our site. For more information, visit Google Analytics Cookie Usage Policy.

3.7 Intercom Session Cookies

These are third-party cookies used as part of Yapily Hotjar Analytics that tracks visitors and collect information about how visitors use our site. For more information, visit HotJar Cookie Usage Policy

3.8 Hubspot Persistent and Session Cookies

The HubSpot user token, hubspotutk is a third-party cookie used to store information about users' preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests. This cookie is passed to HubSpot on form submission and is used when de-duplicating contacts.

The Hubspot session cookie, __hstc keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (which increments with each pageView in a session), and a session start timestamp.

Whenever HubSpot changes the session cookie, a Hubspot session reset cookie,__hssrccookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. For more information visit, HubSpot cookie usage policy.

3.9 Cloud Flare Session Cookies

The __cfduid is a third-party cookie used as part of Yapily Hotjar Analytics that tracks visitors, and collects information about how visitors use our site. For more information, visit HotJar Cookie Usage Policy.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

4. Cookie Control

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our site.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

Internet Explorer
Google Chrome
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera
Opera Mobile

For other browsers, please consult the documentation that your browser manufacturer provides.

5. Cookie Laws

To learn more about advertisers' use of cookies the following links are helpful:

Information Commissioner’s Office (UK)
European Interactive Digital Advertising Alliance (EU)
Internet Advertising Bureau (EU)
Internet Advertising Bureau (US)

6. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

7. Complaints

If you have any questions or complaints regarding our cookie policy, please contact our Data Protection Officer at first instance as provided in “Contacting Us” above.

You also have the right to make a complaint at any time with a supervisory authority, in particular in the EU (or EEA) state where you work, normally live or where any alleged infringement of data protection laws occurred.

The supervisory authority in the UK is ICO who can be contacted at https://ico.org.uk or telephone on +44 0303 123 1113